PRIVACY POLICY

Simple. Transparent. Yours.

At Demi Torro, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information in accordance with EU and Norwegian data protection laws.

1. Who We Are

Demi Torro – Kupciunas
Org.nr: 937 144 830
Ole Nielsens Vei 5A
4330 Ålgård, Norway
Email: contact@demitorro.com

2. What Information We Collect

When you visit or interact with our website, we may collect:
Personal information you provide:
  • Name
  • Email address
  • Shipping and billing address
  • Payment details (processed securely by third-party providers)
Automatically collected information:
  • IP address
  • Device and browser type
  • Website usage data
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:
  • Process and deliver your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Send marketing emails (only if you have given consent)
  • Improve our website and services

4. Legal Basis for Processing (EU/EEA)

We process your personal data based on:
  • Contractual necessity (to fulfill your order)
  • Legal obligations
  • Legitimate interests (improving our services)
  • Consent (for marketing and cookies)

5. Sharing Your Information

We only share your data with trusted partners necessary to operate our business, including:
  • Payment providers (e.g. Stripe, Klarna, PayPal, Apple Pay, Google Pay)
  • Fulfillment partners (e.g. Printful, who produce and ship your orders)
  • Website, hosting, and analytics providers
These partners process your data only as necessary to perform their services on our behalf.
Some of these partners may process data outside the EU/EEA under appropriate safeguards in accordance with applicable data protection laws.

6. Cookies

We use cookies and similar technologies to improve your experience and analyze website traffic.
Cookies may be used for:
  • Essential website functionality
  • Analytics and performance
  • Marketing (if applicable)
Where required by law, we will request your consent before placing non-essential cookies.
You can manage or withdraw your consent at any time through your browser settings or our cookie banner.

7. Data Retention

We retain your personal data only as long as necessary to:
  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights (EU/EEA)

Under GDPR law, you have the right to:
  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • File a complaint with your local data protection authority

9. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

10. Contact

If you have any questions about this policy or your data, contact us at:
contact@demitorro.com

11. Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.